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Privacy Policy

Privacy Policy Highlights

Last updated: January 28th, 2022. You can see past versions of this policy here on Github.

We believe you should always know what data we collect from you, how we use it, and that you should have meaningful control over both. We want to empower users to make the best decisions about the information that they share with us. In fact, we made a short video for students that highlights the most important details in our Privacy Policy that they should know about. We offer a Student Data Privacy Addendum, an agreement we enter into with schools or districts that further describes our duties, responsibilities, and commitments with respect to Student Data that we collect or receive.

This Privacy Policy applies solely to the ClassDojo Services (defined below) and does not apply to the informational website located at https://www.classdojo.com (the “ClassDojo Website”). The ClassDojo Website Privacy Policy is located here.

You should read this policy in full, but here are a few key points:

Personal Information We Collect: For the complete rundown, please see this page where we detail the personal information we collect from each user type, including the sources from which the information was collected, the business purpose for which the information was collected, and the third parties with whom we share or disclose personal information for a business purpose.

We also have Online Tracking Technologies Policy. You can also find more details below.

How We Use the Information We Collect: We use the personal information we collect from students (or about students from teachers and parents) to provide and improve the Service, for educational purposes, security, and safety purposes, or as allowed by law. We will not require children to provide more personal information than is reasonably necessary to participate in the Service. See here for more information on our use of information collected from students and children using the service not connected to a school or classroom (“Outside School Child User”), including for educational and other learning activities at home through certain premium features, “Premium Features”. For additional information regarding our use of information collected from teachers, parents, and school leaders, see here.

Data Retention: We will not retain student personal information for any longer than is necessary for educational purposes and legal obligations, or to provide the Service for which we receive or collect the student personal information.

We protect students with our industry-leading 2-Tier Student Data Protection Policy: we automatically delete their Feedback Points awarded in school after a year, and we delete Students’ Accounts if they’re inactive for more than twelve months.

Some content within a student account utilized in school or for educational purposes connected to a school or classroom (“Student Account”) will be kept after deletion of the account for school legal compliance reasons (e.g., maintenance of “education records” under the Family Educational Rights and Privacy Act (FERPA) or “Student Data” under state student privacy laws) and will not be deleted until we receive direction from the school. This can include content uploaded by a student, teacher, school leader, or parent.

We store non-student user personal information, including content uploaded by Outside School Child Users, for as long as it is necessary to provide products and Service to you and others. For non-student users (as well as Outside School Child Users), personal information associated with your account will be kept until your account is deleted or until we no longer need the data to provide the Service, whichever occurs first.

What Children’s Information is Shown Publicly? No Student’s Account, or Outside School Child User’s account (“Outside School Child Account”), profile, or portfolio is made available or visible to the general public through ClassDojo. For a list of what logged in student users and Outside School Child User’s information can be viewed by other logged-in ClassDojo users, please see our FAQ.

We Never Sell Personal Information: We will never sell or rent your personal information or non-personal information. We will only share or disclose personal information as set forth in the Privacy Policy, such as with a limited set of third-party service providers necessary to provide or develop our Services (such as database hosting) or as required by law, and we will be transparent about who these service providers are.

We will contractually require that these service providers process personal information in accordance with our instructions and consistent with this Privacy Policy. We ensure that these service providers employ reasonable and comprehensive data protection and security protocols. See here for more details.

We make clear commitments, consistent with our obligations under the Student Privacy Pledge, regarding how we handle student data in the event of a change to our organization (such as a merger) where personal information that we have collected from users would be one of the assets transferred or acquired. Consistent with the Student Privacy Pledge and applicable state and federal laws, in connection with such a change to our organization, this Privacy Policy will continue to apply to your information, and any acquirer would only be able to handle your personal information as per this Privacy Policy (unless you give consent to a new policy). Please see here for more details.

We never use student information for behaviorally targeted or third-party advertising: Information collected from students (including personal information and information collected automatically) is never used or disclosed for third-party advertising. We also do not place any third-party advertisements in student logged-in areas of the Service. Additionally, personal information collected from students is never used for behaviorally-targeted advertising to students by us or any third-party. We may present contextually relevant educational content (not using student personal information) for either our own products (e.g., Premium Features) or third-party products and services ourselves that we believe may be of interest to a student (e.g., our co-created content with Yale University on Mindfulness, and Heart of a Champion series) or Outside School Child User.

You own your data: We don’t own any content or information you provide or we receive - you (students, parents, and/or schools) will own your content and information.

Security and Privacy by Design and Default: We use security industry best practices to protect personal information, including using encryption and other security safeguards to protect personal information. We design products with security and privacy in mind from day one. See here for more information as well as our Security Whitepaper and Privacy Center.

Transparency and Choice: We will be transparent about our practices so that you can make meaningful choices about how your personal information is used. If we make a material change, we will provide prominent notice by posting a notice on our service or this website page and/or we will notify you by email (if you have provided an email address to us). See here for more information.

Right to Access, Correction, and Deletion of Data: We support access to, correction, and deletion of student personal information by the student or their parent or legal guardian, either by 1) assisting the school in meeting its requirements for access, correction, and deletion or by responding to requests we receive from schools, or 2) directly responding to requests from parents when the information is collected directly from a child, and ClassDojo obtains the parent’s consent (not the school’s) - such as when they are using our Premium Features or Outside School Child Account. Teachers, parents, school leaders, and other users can contact us at privacy@classdojo.com from the email used to create your account or here once you are signed in to your account to access, correct, or update their personal information, or they can use the features in their account settings to do so. See here for more information on all user’s rights, including about your additional rights of data portability and right to object or withdraw consent.

ClassDojo Privacy Policy

Last updated: January 28th, 2022

ClassDojo’s mission is to give teachers, school leaders, parents, and students the power to create incredible classrooms. We’re humbled that millions of people like you trust ClassDojo to do that every day. Keeping this trust through your privacy and safety is incredibly important to us.

This Privacy Policy explains:

  • What information ClassDojo collects from you (and why we collect it),
  • How we use and share that information,
  • The choices and rights you have, including how to access, update, delete your information, and take your information out of ClassDojo.

This policy applies to all products and services offered by ClassDojo, Inc. (“ClassDojo,” “we,” “us,” “our,” and our subsidiaries or affiliates). This Privacy Policy applies solely to the ClassDojo Services (defined below) and does not apply to the informational website located at https://www.classdojo.com (the “ClassDojo Website”). The ClassDojo Website Privacy Policy is located here. ClassDojo may be acting as both a Controller and a Processor as those terms are defined under the European Union’s General Data Protection Regulation, including as implemented or adopted under the laws of the United Kingdom (“GDPR”). For more information, please see below.

Our Privacy Policy is designed to provide transparency into our privacy practices and principles. We’ve done our best to write this policy in simple, clear terms, but if you’re not familiar with terms like personal information, cookies, IP address, pixel tags, and browsers, read about these key terms.

For students, we have a short video that highlights the most important details in our Privacy Policy that they should know about. We’ve also added summaries below each section that provide short explanations of the legal language in plain English (it starts with ‘Basically...’) to aid in understanding, but it isn’t legally binding.

ClassDojo signed the Student Privacy Pledge iKeepSafe COPPA Safe Harbor seal iKeepSafe FERPA seal TRUSTe